1. How Pro is billed
Pro access to the Relative Performance Rotation Graph is sold as a prepaid period — for example 30, 90 or 365 days — paid once, up front, in Indian rupees through Razorpay. Access starts when the payment succeeds and ends on the date shown next to your account on the tool. Nothing renews by itself unless you have chosen a recurring plan.
If a recurring plan is offered, it charges at the start of each period and can be cancelled at any time; access then continues to the end of the period already paid for, and no further charge is made.
2. Cancelling
A prepaid period needs no cancellation: it simply expires. To stop a recurring plan, or to have your account closed, reach me at [email protected] or through the contact form from the account's email address. Closing an account during a paid period forfeits the remaining time unless one of the refund cases below applies.
3. Refunds
You get a full refund, no questions asked, if:
- you ask within 7 days of your first Pro purchase;
- you were charged twice for the same period, or charged after cancelling a recurring plan;
- a payment succeeded but Pro was not activated on your account and I could not fix it within 2 working days.
You get a pro-rata refund of the unused time if:
- I retire a feature that was part of Pro when you paid, or withdraw the tool;
- I close your account without cause on your part.
Otherwise, prepaid periods are not refunded for unused time, and renewals of a recurring plan are not refunded once the new period has started. Not using the tool during a paid period does not qualify.
4. How refunds are paid
Refunds go back to the original payment method through Razorpay. I initiate them within 3 working days of agreeing the refund; banks and card networks then typically take 5–10 working days to show it. You will get an email when the refund is initiated.
5. Freelance services
Backtesting and coding engagements are agreed individually, and each has its own written terms for deposits, milestones and cancellation. This policy covers Pro access only.
6. Questions
Anything unclear, or a case not covered here: reach me at [email protected] or through the contact form. I would rather sort it out than argue about it. See also the Terms of Use and Privacy Policy.